Data entry and record keeping.
Maintain shipment details, invoices, and customer documents.
Assist in filing, scanning, and office administration.
Support branch staff in daily logistics operations.
Coordinate dispatch and delivery of consignments.
Monitor vehicle movement and ensure on-time delivery.
Handle customer queries and complaints regarding shipments.
Prepare reports on daily operations and maintain MIS.
Liaise with drivers, warehouse staff, and customers.
Manage branch operations, staff supervision, and customer service.
Ensure revenue targets and cost efficiency at the branch.
Handle accounts, cash flow, and documentation at branch level.
Coordinate with head office for policy implementation.
Resolve escalated customer and operational issues
Job stability (large, established company).
Fixed working hours (mainly office timing).
Provident Fund (PF) & ESI.
Paid leave (sick/earned leave).
Increment with experience.
On-the-job training in supply chain & transport operations.
Career growth opportunities into supervisory/manager roles.
Travel allowances (if coordinating across branches).
PF, ESI, gratuity.
Exposure to ERP/logistics software (career skill boost).
Performance-based incentives/bonuses.
Higher leave benefits, fuel/travel reimbursement.
Medical insurance.
Leadership exposure (managing a branch team).
Promotion path into regional/zonal roles.