Store Operations Management:
Oversee day-to-day operations of the store.
Ensure the store is organized, clean, and visually appealing.
Maintain stock levels and coordinate with the supply chain for replenishment.
Sales & Performance:
Achieve monthly and quarterly sales targets.
Monitor key performance indicators (KPIs) such as sales per employee, conversion rate, and footfall.
Develop strategies to increase revenue and improve customer satisfaction.
Team Management:
Recruit, train, and mentor store staff.
Assign duties and monitor staff performance.
Conduct regular team meetings to motivate staff and improve efficiency.
Customer Service:
Handle escalated customer complaints professionally.
Ensure high standards of customer service are maintained.
Inventory & Stock Management:
Track inventory and minimize shrinkage or stock discrepancies.
Coordinate stock transfers between stores if needed.
Ensure proper storage and display of products.
Administrative Tasks:
Prepare sales, inventory, and staff performance reports.
Ensure compliance with company policies, health & safety regulations, and local laws.
Manage budgets, expenses, and payroll coordination if required.
Provident Fund (PF)
Health / insurance benefits
Performance bonus or incentives
Staff discounts
Paid leaves and statutory benefits
Target Market: Budget-conscious consumers, tier-2 and tier-3 cities in India Product Categories: Apparel: Men, Women, Kids General Merchandise: Household items, kitchenware, accessories FMCG: Groceries, personal care, cleaning... Read More