Customer Engagement: Greet and assist customers in a friendly and professional manner, understanding their needs and preferences.
Product Knowledge: Maintain up-to-date knowledge of jewellery products, including features, pricing, and after-sales services.
Sales Achievement: Drive sales by recommending appropriate products and achieving sales targets.
Visual Merchandising: Assist in maintaining product displays and ensuring the store is clean, organized, and well-stocked.
Transaction Management: Process payments and handle cash transactions securely.
Customer Feedback: Collect and relay customer feedback to management for service improvement.
Experience: Proven work experience in retail sales, preferably in the jewellery or luxury goods sector.
Communication: Excellent interpersonal and communication skills.
Sales Acumen: Ability to meet and exceed sales targets.
Attention to Detail: Strong organizational skills and attention to detail.
Education: High school diploma or equivalent; a degree in marketing or related field is a plus.
Technical Skills: Familiarity with point-of-sale systems and basic math skills.
Customer-Centric: Passionate about providing exceptional customer service.
Team Player: Ability to work collaboratively with colleagues.
Adaptability: Comfortable working in a dynamic retail environment.
Trustworthiness: High level of integrity and honesty.
Salary & Incentives
Performance-based incentives / commissions on sales targets.
Bonus schemes during festivals or for achieving store targets.
Employee Benefits
PF (Provident Fund) contributions.
Gratuity (after completing service period as per company policy).
Health / Medical Insurance (for permanent employees).
Professional Growth
Opportunity for promotion to Senior Sales Executive, Sales Manager, or Store Manager roles.
Training in product knowledge, customer service, and sales techniques.
Exposure to luxury retail / jewellery sector.
Work Perks
Discounts on jewellery and products.
Uniform or dress code allowance (if applicable).
Recognition awards for top performers (Employee of the Month, Sales Champion).
Work Environment
Supportive team culture in retail stores.
Opportunity to interact with high-value clients and develop networking skills.
Dynamic and customer-facing work experience.