Manage room bookings and guest inquiries through phone, email, or online channels.
Supervise the reservations team and allocate daily tasks.
Optimize room occupancy and revenue by managing inventory and pricing.
Coordinate with Front Office, Sales, and Revenue Management departments.
Handle corporate, travel agent, and group reservations.
Maintain accurate records, forecasts, and reports of reservations and occupancy.
Competitive base salary with annual performance-based bonuses.
Incentives for meeting room occupancy or revenue targets.
Service charge or profit-sharing (in some hotel groups).
Annual salary appraisals and promotions based on performance.
Health insurance covering medical, dental, and eye care.
Provident Fund (PF) and ESIC contributions as per company policy.
Access to employee wellness programs, vaccinations, and fitness support.
Complimentary or subsidized meals during working hours.
Uniforms and laundry services provided by the hotel.
Transport or staff accommodation, especially in remote or resort locations.
Continuous training programs in reservation systems, customer handling, and revenue management.
Opportunity to grow into senior roles such as Revenue Manager, Front Office Manager, or Rooms Division Manager.
Cross-training in Sales, Front Office, and Guest Relations for skill enhancement.
Discounts on hotel stays, F&B outlets, and spa services within the hotel chain.
Access to global mobility programs (for international hotel brands like Marriott or Accor).
Free or discounted stays for family members in sister properties.
Employee of the Month/Quarter awards, appreciation certificates, and recognition for excellent service.
Opportunities to represent the hotel at industry events or conferences.
Marriott operates over 9,400 properties across more than 140 countries and territories. The company manages a diverse portfolio of 36 hotel brands, including luxury names like The Ritz-Carlton, St. Regis, and JW Marriott, as well as midscale and econ... Read More