Take care of guests – Make sure every guest feels comfortable, solves problems if anyone is unhappy.
Guide the staff – Train, motivate, and manage the hotel team.
Keep things running – Oversee rooms, housekeeping, food, security, and events.
Manage money – Control costs, set budgets, and grow revenue.
Follow rules – Ensure safety, hygiene, and Marriott brand standards are maintained.
Grow business – Work with sales and marketing to attract customers, corporate clients, and events.
Leadership & teamwork
Good communication with guests and staff
Problem-solving & decision-making
Budgeting and financial knowledge
Hospitality knowledge (service standards, guest handling)
Performance bonuses
Hotel discounts worldwide
Health insurance & leave benefits
Career growth opportunities (can rise to Regional or Country Head level)