Guest Service & Interaction
Welcome and attend to guests, taking orders and addressing inquiries.
Provide recommendations on menu items, beverages, and specials.
Ensure timely and courteous service to all guests.
Food & Beverage Preparation & Presentation
Assist with setting up tables, arranging cutlery, glassware, and napkins.
Ensure food and beverages are served according to hotel/restaurant standards.
Monitor portion sizes, presentation, and temperature standards.
Billing & Payment Handling
Prepare bills and handle payment transactions accurately.
Maintain records of service and daily transactions.
Coordination with Kitchen & Bar Staff
Communicate guest requirements to chefs and bartenders.
Ensure smooth workflow between service and kitchen teams.
Compliance & Hygiene
Maintain cleanliness of dining areas, service stations, and equipment.
Follow food safety, hygiene, and sanitation regulations.
Upselling & Promotions
Promote signature dishes, beverages, or special offers.
Encourage guests to try additional services or menu items.
Hands-on experience in guest service, restaurant operations, and hospitality management.
Opportunity to progress to F&B Supervisor, F&B Manager, or Restaurant Manager.
Exposure to luxury services and high-profile guest interactions enhances career portfolio.
Base salary is often complemented by performance-based incentives or tips.
Luxury hotels or fine-dining establishments may provide additional bonuses for high guest satisfaction.
Health insurance, paid leave, retirement benefits (PF), and life insurance in large hotels or chains.
Meal allowances or staff meals during shifts.
Some resorts or hotels provide accommodation for staff.
On-the-job training in customer service, hospitality etiquette, and F&B operations.
Opportunities for certifications in hospitality, wine service, or bartending.
Work in prestigious hotels, resorts, or cruise ships, interacting with diverse guests.
Recognition programs for excellent service, such as Employee of the Month awards.
Directly impacts guest experience and satisfaction, which can be personally rewarding.
Exposure to event management, banquets, and VIP services in large hospitality setups.
Marriott operates over 9,400 properties across more than 140 countries and territories. The company manages a diverse portfolio of 36 hotel brands, including luxury names like The Ritz-Carlton, St. Regis, and JW Marriott, as well as midscale and econ... Read More