Guest Service & Interaction
Welcome and attend to guests during dining or event occasions.
Take orders, serve food and beverages, and address guest inquiries or complaints.
Provide recommendations on menu items, beverages, and special event offerings.
Event Preparation & Coordination
Assist in setting up venues for events, including seating arrangements, table setup, decorations, and equipment.
Coordinate with chefs, bartenders, and other staff to ensure timely service during events.
Monitor service standards, portion sizes, and presentation throughout the event.
Billing & Payment Handling
Prepare bills for F&B services during events.
Maintain records of services provided and transactions.
Hygiene & Compliance
Ensure cleanliness of dining and event areas, service stations, and equipment.
Follow food safety, hygiene, and safety regulations.
Upselling & Promotions
Promote menu specials, event packages, or additional services to guests.
Encourage guests to utilize premium offerings or add-ons.
Collaboration & Communication
Work closely with event planners, chefs, and service teams to ensure smooth operations.
Communicate effectively with colleagues and guests to deliver seamless service.
Continuous on-the-job training in guest service, event coordination, and F&B management.
Opportunities to grow into supervisory or managerial roles (like Banquet Manager or Event Coordinator).
Cross-department exposure — learn front office, sales, and event planning operations.
Competitive base salary with service charge, tips, and performance bonuses.
Overtime pay for long event hours or extended shifts.
Annual salary appraisals and promotions based on performance.
Complimentary or subsidized meals during duty hours.
Uniforms provided and laundered by the employer.
In many hotels and resorts, staff accommodation or transport is provided.
Health insurance, including medical, dental, and eye coverage.
Employee Provident Fund (PF) and ESIC (Employee State Insurance) as per labor regulations.
Some international chains offer wellness programs and accident insurance.
“Employee of the Month/Quarter” awards and gift vouchers.
Recognition for excellent service or guest appreciation.
Opportunities to participate in international training or transfer programs within the hotel group.
Exposure to premium events, VIP guests, and global hospitality standards.
Team outings, annual staff parties, and cultural events.
Discounts on hotel stays, dining, and partner brand services for employees and families.
Marriott operates over 9,400 properties across more than 140 countries and territories. The company manages a diverse portfolio of 36 hotel brands, including luxury names like The Ritz-Carlton, St. Regis, and JW Marriott, as well as midscale and econ... Read More