Operations Management – Oversee daily workshop activities (servicing, repairs, body shop, spare parts).
Team Leadership – Manage technicians, service advisors, supervisors, and support staff.
Customer Handling – Ensure timely delivery of vehicles, resolve customer complaints, maintain satisfaction.
Quality Control – Monitor repair quality, safety standards, and adherence to manufacturer guidelines.
Inventory Management – Ensure availability of spare parts, tools, and equipment.
Financials – Control costs, monitor budgets, meet revenue/profit targets for the workshop.
Compliance – Ensure workplace safety, labour law compliance, and ISO/automobile service standards.
Strong technical knowledge of automobiles (especially commercial vehicles like trucks & buses).
Leadership and people management.
Customer relationship skills.
Budgeting and resource management.
Problem-solving and decision-making.
Fixed monthly salary + performance incentives.
Medical insurance, PF, gratuity.
Free/subsidised meals, transport facility (in some plants/dealerships).
Paid leaves, maternity/paternity benefits.
Training & career development (OEM training from Ashok Leyland).
Recognition/reward programs.
Operations & Products Product range spans light, medium, heavy commercial vehicles; buses; commercial and defence applications. Also does power solutions — engines for gensets, marine, industrial use. Defence & special applicat... Read More