Store Operations:
Oversee day-to-day store activities and ensure compliance with company policies.
Monitor store performance and ensure operational efficiency.
Team Management:
Recruit, train, and supervise store staff.
Assign tasks and evaluate employee performance.
Motivate staff to achieve sales and operational goals.
Sales & Revenue Management:
Meet or exceed sales targets and monitor KPIs.
Analyze sales trends and implement strategies to boost revenue.
Inventory & Stock Control:
Maintain optimal stock levels and ensure timely replenishment.
Prevent stock loss or shrinkage through proper management.
Customer Service:
Handle customer complaints and resolve issues efficiently.
Ensure customers have a positive shopping experience.
Visual Merchandising & Store Presentation:
Implement in-store displays, layouts, and promotions according to brand guidelines.
Ensure the store is organized, clean, and visually appealing.
Administrative Duties:
Maintain sales, inventory, and staff attendance records.
Prepare daily, weekly, and monthly reports for management.
| Designation Level | Typical Benefits |
|---|
| Entry-Level / Junior Roles (e.g., Sales Associate, Customer Service) | Basic health insurance, paid leave, employee discounts, minimal performance bonuses |
| Mid-Level Roles (e.g., Assistant Manager, Team Lead) | Enhanced health coverage, provident fund, performance incentives, training opportunities, flexible shifts |
| Senior-Level / Managerial Roles (e.g., Store Incharge, Manager, Director) | Higher bonuses, stock options, company car or travel allowances, advanced insurance plans, leadership training programs, career growth perks |
| Executive / C-Suite (e.g., CEO, VP) |
|