Role Summary:
A Shift Manager at Haldiram is responsible for overseeing daily operations during their assigned shift, ensuring smooth functioning of the outlet or production unit, maintaining quality standards, and managing staff performance.
Operations Management:
Supervise day-to-day activities in the outlet or production area.
Ensure adherence to standard operating procedures (SOPs) and company policies.
Team Management:
Monitor and guide staff to maintain productivity and service standards.
Schedule shifts and manage attendance.
Customer Service:
Handle customer queries and complaints efficiently.
Maintain high levels of customer satisfaction.
Inventory & Supplies:
Monitor stock levels and coordinate with the procurement team.
Ensure proper storage and handling of products.
Quality & Hygiene:
Ensure food quality, hygiene, and safety standards are maintained.
Conduct regular inspections of equipment and facilities.
Reporting:
Prepare shift reports, sales records, and staff performance reports.
Health & Insurance: Employees are typically eligible for health insurance and disability coverage, though specific details may vary by location.
Paid Time Off: Sick leave is provided, with the requirement to submit a medical certificate for verification.
Free Meals: Many locations offer free lunch or snacks during shifts, enhancing employee satisfaction
Training & Development: Haldiram invests in job training and tuition support, fostering career advancement within the company.
Employee Assistance Program: While some employees have reported the absence of this program, others have noted its availability, suggesting variability across location
Haldiram’s is one of India’s most recognized food brands, known for its authentic Indian snacks, sweets, and fast foods. Founded in 1937, the company has evolved into a global player with exports to over 80 countries, strong retail presence, and majo... Read More