Customer Service
Greet customers and offer assistance proactively.
Understand customer needs and provide product recommendations.
Handle inquiries, returns, and complaints professionally.
Sales & Revenue Generation
Meet or exceed individual and store sales targets.
Upsell and cross-sell products when appropriate.
Maintain awareness of promotions and special offers to boost sales.
Product Knowledge & Merchandising
Stay updated on product features, specifications, and pricing.
Assist in merchandising, arranging, and replenishing stock on the floor.
Ensure product displays are attractive and aligned with brand guidelines.
Operational Support
Assist with inventory management, including stock checks and restocking.
Process transactions efficiently and accurately at the cash register.
Maintain store cleanliness and organization.
Team Collaboration
Work collaboratively with colleagues to achieve store objectives.
Communicate customer feedback to management for improvements.
Health Care & Insurance: Reliance Retail offers robust health insurance plans, including life and disability coverage, ensuring employees have access to quality healthcare. Glassdoor
Medical Check-ups: Employees are provided with yearly free medical check-ups at empanelled hospitals, promoting preventive healthcare. Glassdoor
Performance Bonus: Sales Associates are eligible for performance-based bonuses, rewarding individual and team achievements. Glassdoor
Pension & Retirement Plans: The company offers pension and retirement plans to help employees secure their financial future. Glassdoor
Parental Leave: Generous maternity and paternity leave policies are in place to support employees during significant family events. RIL Careers
Childcare Assistance: Some locations provide access to child development centers with crèche facilities, aiding working parents. RIL Careers
Paid Time Off (PTO): Employees enjoy vacation and paid time off, allowing for rest and personal time. Glassdoor
Sick Leave: Adequate sick leave is provided to ensure employees can recover without financial strain. Glassdoor
Employee Discounts: Sales Associates receive discounts on products sold in Reliance Retail stores, enhancing the employee shopping experience.
Employee Assistance Program (EAP): Confidential counseling and support services are available to help employees manage personal and professional challenges.
Company Leased Vehicle: In certain roles, employees may be eligible for a company-leased vehicle, depending on job requirements and location. RIL Careers
Training & Development: Reliance Retail invests in employee growth through various training programs, enhancing skills and career progression.Job Rotation: Employees have opportunities for job rotation, gaining experience in different roles within the company.
