Client Relationship Management
Build, maintain, and strengthen relationships with existing and potential clients in the Western region.
Serve as the primary point of contact for client inquiries, complaints, and requests.
Understand client needs and provide tailored solutions to enhance satisfaction.
Business Development
Identify new business opportunities within the region to increase revenue and market share.
Collaborate with sales and marketing teams to implement regional growth strategies.
Actively pursue cross-selling and up-selling of products/services.
Portfolio Management
Monitor client accounts, ensuring timely delivery of services and products.
Analyze client portfolios to identify risks and opportunities.
Provide regular reports to senior management on client status, sales performance, and regional trends.
Compliance & Risk Management
Ensure all client interactions and transactions comply with company policies and regulatory requirements.
Manage credit and operational risks associated with client accounts.
Team Collaboration
Work closely with regional and corporate teams to align strategies and achieve business objectives.
Mentor junior staff or support teams, if applicable.
Medical Insurance: Coverage for self and family.
Life & Accidental Insurance: Financial protection for unforeseen events.
Wellness Programs: Preventive health check-ups or wellness allowances in some organizations.
Provident Fund (PF): Statutory retirement savings.
Gratuity: Payable after a certain tenure.
Performance-Based Incentives: Bonuses tied to meeting or exceeding sales and client relationship targets.
Commission/Variable Pay: Often includes commission on new business or upselling existing clients.
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