Assist customers in selecting and purchasing products in‑store
Achieve sales targets (individual/store) through good customer interactions and suggestive selling
Ensure a pleasant shopping experience and maintain high standards of customer service
Greet customers as they enter the store, understand their needs and guide them to appropriate products.
Demonstrate product features, answer customer queries, provide product information.
Suggest additional products (upselling / cross‑selling) to increase average order value.
Process transactions (billing), handle cash/card payments, manage returns / exchanges.
Maintain stock / inventory: restocking shelves, managing back‑room storage, ensuring items are properly labelled.
Maintain visual merchandising standards: ensure displays are attractive, shelf layouts are clean, promotional signage etc.
Keep store clean, organized, ensure safety & security norms are followed.
Achieve individual sales targets and contribute to overall store targets.
Educational qualification: often 10+2 / 12th standard pass; for higher levels sometimes Graduation.
Experience: Freshers welcome in many sales associate roles; for some positions 1‑3 years in retail, or product‑specific background (electronics, FMCG etc.) is preferred.
Good communication skills (local language + often English) to interact with customers.
Customer‑oriented mindset, proactive, energetic.
Basic computer / POS system handling skills.
Flexibility to work in shifts / weekends / holidays.
Fixed salary + incentives / commissions depending on sales achieved.
Sometimes benefits like staff discount, health insurance, PF etc.
Opportunity for growth (seniority / store leadership roles) based on performance.
Mostly in‑person, retail store environment.
Standing for long hours, interacting with many customers.
Could involve handling stock / lifting etc. depending on product category.
Medical Coverage: Employees receive group personal accident insurance, group term life insurance, and medical assistance, including annual health check-ups for themselves and their spouses.
Post-Retirement Medical Benefit (PRMB): A benefit designed to support employees' healthcare needs after retirement.
Jio Health Hub App: Access to a digital platform offering health-related services and information.
Educational Assistance: The company supports continuous learning through:
International Education Assistance
Post Graduate Education Assistance
Self-Development Assistance
Training Programs: Employees have access to job and soft skill training, with opportunities for professional degree assistance and international or on-site exposure.
Flexible Working Hours: Various leave provisions and flexible working arrangements to support work-life balance.
Marriage Assistance & Gifts: Support provided during significant life events.
Mobile Handset and Corporate SIM: Provision of communication tools for work purposes.
Company Leased Vehicle: Available for certain roles, facilitating commute and work-related travel.
Relocation Benefits: Assistance provided for employees moving to new locations for work.
Parental Leave: Generous maternity and paternity leave policies to support employees during parental transitions.
Child Care Assistance: Support in identifying suitable child care facilities for employees with young children.
Mental Health Wellbeing: Initiatives to support the mental health and well-being of employees.
Grievance Redressal Mechanism: A system in place to address and resolve employee concerns effectively.
