From actual Yes Bank job postings, here are what RMs typically do:
Relationship Management
Manage and deepen relationships with assigned cli(retail, HNI, SME, corporate depending on segment).
Provide high service quality to retain client satisfaction.
Business Development / Sales Targets
Achieve targets in multiple product lines: liabilities (savings/current accounts), deposits, loans (retail/SME/corporate), investments, cards, forex etc.
Increase CASA (current & savings account) balances.
Cross-selling: pushing various bank financial products (mutual funds, insurance, investment products, etc.).
Portfolio Quality & Customer Engagement
Regularly engage with mapped clients to ensure satisfaction & quality of portfolio.
Serve as the primary point of contact for clients.
Advisory / Investment Planning
Assess financial needs of clients. Offer advisory services. Suggest investments, wealth products etc., especially for HNI/YES FIRST segments.
Compliance, Risk & Documentation
Follow regulatory norms (KYC, BSA, RBI/SEBI/IRDA etc).
Maintain proper documentation, internal controls etc.
Self-Management and Learning
Set personal performance goals with manager. Monitor and achieve them.
Keep up-to-date with products, market trends etc.
Fixed Salary + Incentives → Monthly sales incentives on CASA, loans, wealth, and insurance sales.
Performance Bonuses → Quarterly/yearly rewards based on meeting targets.
Concessional Staff Loans → Lower interest rates on home loans, car loans, and personal loans.
Provident Fund (PF) & Gratuity → Long-term financial security.
Medical Insurance for self, spouse, children, and dependent parents.
Accident & Life Insurance coverage.
Mobile & Travel Allowance (for client meetings).
Laptop/Tablet & Banking Software Access for client servicing.
Reimbursements on business expenses (travel, client hospitality).
Clear promotion path: Relationship Manager → Senior RM → Branch Manager → Cluster Head → Regional Head.
Internal job postings (IJP) for moving to other departments (Wealth, Corporate, Risk, Operations).
Opportunities to handle HNI & NRI portfolios for higher commissions.
Paid leaves (casual leave, sick leave, earned leave).
Maternity & paternity benefits.
Retirement benefits.
Rewards & Recognition programs (monthly/quarterly best performer awards).
What It Does (Operations & Products) YES Bank offers a wide range of banking and financial services to retail customers, small & medium businesses, and corporates. Some of the key segments: Retail banking — savings, deposits, loans (hom... Read More