Handle daily branch operations like account opening, deposits, withdrawals, fund transfers.
Process KYC documentation, account verification, and compliance checks.
Monitor inward/outward clearing, NEFT/RTGS/IMPS transactions.
Support branch staff in customer service and transaction accuracy.
Ensure regulatory compliance (RBI guidelines, internal policies).
Assist in reconciliation of accounts, MIS reporting, and operational audits.
Job Title: Senior Manager – Operations / Branch Ops Head
Oversee complete operations of a bank branch.
Manage a team of operations staff (executives, officers).
Handle audit requirements, cash management, clearing, and account servicing.
Coordinate between branch, regional office, and central operations team.
Ensure service quality, risk control, and customer satisfaction.
Drive digital adoption and operational efficiency.
Job Title: Back Office Operations Associate / Processing Associate
Data entry, transaction validation, and record keeping.
Process loan files, credit card applications, and customer service requests.
Support treasury & corporate banking operations (payment processing, settlements).
Generate and share MIS reports with managers.
Ensure error-free documentation and back-end support.
Job Title: Analyst – Banking Operations
Analyze and improve operational processes (digital banking, payment systems).
Support API banking, UPI, and fintech tie-ups.
Conduct risk assessments for operational workflows.
Work with technology teams to automate tasks and reduce manual errors.
Assist compliance and audit teams in risk mitigation.
✅ Common Skills Required:
Knowledge of core banking systems (Finacle, Flexcube, etc.)
Strong MS Excel / MIS reporting skills
Understanding of RBI norms, AML, KYC guidelines
Good communication & customer handling skills
Problem-solving and multitasking ability
Competitive fixed salary with performance-based incentives/bonuses.
Provident Fund (PF) and Gratuity as per statutory norms.
Employee Stock Option Plans (for managerial/lead roles, depending on policy).
Concessional interest rates on loans (home, personal, vehicle).
Medical and life insurance coverage for employees and dependents.
Structured career growth with promotion opportunities in branch & corporate roles.
On-the-job training and certifications in banking operations, compliance, and risk.
Access to modern banking technology and digital platforms.
Exposure to regulatory compliance and audit practices.
Opportunities to move into cross-functional roles (Retail, Credit, Risk, Digital Banking).
Paid leaves (casual, sick, privilege, maternity/paternity).
Employee assistance programs (counseling, wellness support).
Flexible working hours in some roles (especially digital operations).
Festival and special occasion allowances.
Performance awards and recognition programs.
Travel allowances (for certain operational roles at regional/zonal offices).
Employee engagement activities, team outings, and celebrations.
Retirement benefits like gratuity and superannuation (as per tenure).