Own and run cross-functional programs (operations, supply chain, customer experience, seller growth, cost reduction, etc.)
Define program goals, timelines, milestones, and success metrics
Track execution and remove blockers to ensure on-time delivery
Oversee daily operations and ensure SLAs, KPIs, and productivity targets are met
Improve process efficiency, cost optimization, and scalability
Handle operational risks, escalations, and issue resolution
Define and monitor KPIs, dashboards, and reports
Use data to identify gaps, root causes, and improvement opportunities
Present insights and progress updates to senior leadership
Work closely with product, tech, finance, logistics, vendor, and customer support teams
Align teams on priorities and execution plans
Communicate clearly with leadership on status, risks, and outcomes
Design and implement standard operating procedures (SOPs)
Drive automation and system improvements with tech teams
Lead continuous improvement initiatives (Lean, Six Sigma-style thinking
Competitive salary aligned with market standards
Performance-based bonus / incentives
ESOPs / stock options (role & level dependent)
Comprehensive health insurance for employee + dependents
Accidental & life insurance coverage
Mental health & wellness support programs
Paid leaves (earned, casual, sick)
Paid holidays
Parental leave (maternity & paternity – often gender-neutral)
Wellness or recharge leaves (company dependent)
Learning & development budget (courses, certifications, training)
Internal job mobility & promotion opportunities
Leadership and people-management training programs
Meesho Overview Full Name: Meesho (short for “Meri Shop” / “My Shop”) Industry: E-commerce / Social Commerce Founded: December 2015 Founders: Vidit Aatrey and Sanjeev Barnwal (IIT-Delhi alumni) Headquarters: Bangalore, Karnat... Read More