Lead a team of Process Assistants and Warehouse Associates
Conduct daily briefings and performance reviews
Manage shift planning and manpower allocation
Motivate and develop team members
Oversee inbound, outbound, picking, packing, and shipping processes
Ensure daily productivity and quality targets are achieved
Monitor KPIs like throughput, accuracy, TAT (Turnaround Time)
Ensure workplace safety standards are followed
Conduct safety audits and toolbox talks
Maintain compliance with company policies
Identify operational gaps
Reduce errors and improve efficiency
Implement cost-saving initiatives
Prepare daily/weekly performance reports
Use data to drive improvements
Coordinate with senior managers for performance review
Competitive salary package
Performance-based bonus
Annual appraisal & salary increment
Provident Fund (PF) & Gratuity benefits
Medical insurance (self & family in many cases)
Accidental insurance
Employee wellness programs
Paid annual leave
Sick leave
Maternity & paternity leave
Overtime pay (as per policy)
Clear promotion path to:
Operations Manager II
Senior Operations Manager
Site Leader
Leadership development programs
Internal job transfer opportunities