1. Client / Project Delivery:
Execute tasks as per UK client requirements.
Monitor project or service delivery to ensure timelines, quality, and standards are met.
Coordinate with team members across locations.
2. Communication & Collaboration:
Regularly communicate with UK clients via email, calls, or video meetings.
Provide status updates, reports, and escalate issues as required.
Understand client requirements and provide solutions or process improvements.
3. Operations & Process Management:
Follow standard operating procedures (SOPs) and company policies.
Ensure compliance with client-specific guidelines, data privacy, and security protocols.
Maintain accurate documentation and records.
4. Problem-Solving & Support:
Identify, analyze, and resolve issues efficiently.
Support incident management, troubleshooting, or escalation as per role requirements.
5. Training & Development:
Stay updated with client processes, tools, and best practices.
Participate in internal training sessions to enhance skills.
Salary: Typically higher than domestic-only roles; depends on experience and role.
Benefits:
Health and medical insurance
Provident Fund (PF) & Gratuity
Performance incentives / bonuses
Paid leaves and flexible work options
Training and professional development
🌐 Company Overview Global Presence: Operates in over 90 countries, delivering digital transformation, consulting, and business re-engineering services. 💼 Services & Solutions Tech Mahindra offers a wide range of services, including... Read More