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Front Office Associate

Date Posted: Oct 28, 2025
Monthly: ₹ 15000 - ₹ 22000

Job Detail

  • location_on
    Location Mumbai, Maharashtra, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift: Rotating
  • analytics
    Career Level: Experienced Professional
  • group
    Positions: 30
  • calendar_view_day
    Experience: 2 years
  • male
    Gender: No Preference
  • school
    Degree: Bachelors
  • calendar_month
    Apply Before: Nov 30, 2025

Job Description

🧑‍💼 Front Desk Operations

  1. Greet and assist visitors and clients courteously.

  2. Handle incoming and outgoing phone calls and emails.

  3. Maintain visitor records, issue visitor passes, and inform concerned departments.

  4. Manage reception area cleanliness and appearance.

📅 Administrative Support

  1. Schedule meetings, appointments, and conference room bookings.

  2. Handle courier services, mail distribution, and correspondence.

  3. Maintain records, files, and front-office documentation.

  4. Assist HR and admin departments with clerical work.

🧾 Customer Service

  1. Provide accurate information about the company’s services and contacts.

  2. Address visitor inquiries politely and professionally.

  3. Escalate customer or visitor issues to senior management when needed.

💻 Office Coordination

  1. Support procurement of office supplies and stationery.

  2. Coordinate with housekeeping, security, and other departments.

  3. Operate basic computer software (MS Office, email, spreadsheets).

Benefits

💼 1. Financial Benefits

  • Fixed monthly salary  depending on company and experience)

  • Performance-based incentives or annual bonuses

  • Overtime allowance (in hospitality or hotel industry)

  • Provident Fund (PF) contribution

  • Employee State Insurance (ESI) coverage

  • Gratuity after 5 years of continuous service


🏥 2. Health & Wellness Benefits

  • Medical insurance for employee (and sometimes family)

  • Accident & life insurance

  • On-site first aid / health checkups (in larger offices or hotels)

  • Stress management / wellness programs in corporate setups


🕒 3. Leave & Work-Life Balance

  • Paid leaves – casual, sick, and earned leaves

  • Public holidays and festival leaves

  • Maternity / paternity leave (as per HR policy)

  • Fixed working hours (usually 9 AM – 6 PM or shift-based in hotels)


🧑‍💻 4. Career Growth & Training

  • Opportunity to learn customer service, communication, and office management

  • Internal promotions to Front Office Executive, Admin Executive, or Guest Relations Officer

  • Regular training on soft skills, grooming, and communication

  • Career growth into administration, HR, or hospitality management


🏠 5. Other Perks

  • Canteen or meal facilities (especially in hotels or factories)

  • Uniforms and grooming allowance

  • Transport allowance or cab facility

  • Annual company events and team outings

  • Employee recognition awards / “Employee of the Month” programs

Company Overview

Mumbai, Maharashtra, India

Ajanta Pharma's board is supported by several committees, each focusing on specific areas to ensure effective governance:   Audit Committee: Oversees financial reporting, internal controls, and audit processes.   Stakeholders’ Relationship Commit... Read More

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