Desktop Support Engineer

Date Posted: Oct 15, 2025

Monthly: ₹ 28000 - ₹ 30000

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Job Detail

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Location Mumbai, Maharashtra, India
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Job Type: Full Time/Permanent
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Shift:
analytics
Career Level: Experienced Professional
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Positions: 30
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Experience: Less Than 1 Year
male
Gender: No Preference
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Degree: Bachelors
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Apply Before: Nov 16, 2025

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Job Description

A Desktop Support Engineer is responsible for providing technical support to end-users by diagnosing and resolving hardware, software, and network-related issues. They ensure all desktop systems and IT equipment function efficiently to minimize downtime.

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Key Responsibilities:

1. Technical Support

Troubleshoot and resolve issues related to desktops, laptops, printers, and peripherals.

Provide support for operating systems (Windows, macOS, Linux) and common software applications (Office 365, ERP, browsers).

2. Installation & Maintenance

Install, configure, and maintain desktops, laptops, and other IT hardware.

Deploy software updates, patches, and antivirus solutions.

3. Network Support

Assist with LAN, VPN, Wi-Fi, and other network connectivity issues.

Configure network settings on user devices.

4. Documentation & Reporting

Log incidents and resolutions in ticketing systems.

Maintain inventory of IT equipment and licenses.

5. User Assistance

Provide on-site or remote support to employees.

Guide users on best practices and basic troubleshooting.

6. Security & Compliance

Ensure compliance with IT security policies.

Monitor and maintain system backups and antivirus updates.

Benefits

1. Financial Benefits

Salary: ₹2.5–10 lakh per year in India (varies by experience and company).

Performance bonuses / incentives in some organizations.

Paid leaves (casual leave, sick leave, annual leave).

Provident Fund (PF) contributions.

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2. Health & Insurance

Health insurance for self and sometimes family.

Accident or life insurance in certain companies.

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3. Career & Skill Development

Opportunity for certifications like CompTIA A+, Microsoft, ITIL (often supported by employer).

Exposure to new technologies and IT infrastructure, useful for career growth.

Clear career progression: Desktop Support → System Administrator → Network Administrator → IT Manager.

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4. Work-Life & Other Benefits

Flexible work hours or work-from-home (depending on company).

Employee wellness programs in some companies.

Team-building events and training sessions.

Sometimes reimbursement for travel, internet, or gadgets.

Skills Required

Company Overview

Bharat Electronics Ltd

Bengaluru, Karnataka, India

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