Manage 50–150 warehouse associates (depending on site size)
Supervise Process Assistants and Team Leads
Conduct daily shift meetings & performance reviews
Provide coaching, feedback, and performance management
Oversee inbound (receiving), outbound (shipping), picking, packing, and sorting processes
Ensure daily productivity targets are met
Monitor KPIs like TAT, accuracy rate, and throughput
Manage manpower planning and shift scheduling
Maintain strict safety standards
Conduct audits and safety checks
Ensure compliance with company policies and SOPs
Identify process gaps
Reduce operational errors
Implement Lean & efficiency improvements
Prepare daily/weekly operational reports
Coordinate with HR, maintenance, and senior management
Escalate operational challenges when required
Competitive salary package
Performance-based bonus
Annual salary increments
Provident Fund (PF)
Gratuity benefits
Medical insurance (self & dependents in many cases)
Accidental insurance coverage
Health & wellness programs
Paid annual leave
Sick leave
Casual leave
Maternity & paternity leave
Promotion to:
Operations Manager II
Senior Operations Manager
Site Leader
Leadership development programs
Internal job transfer opportunities (PAN India)