Pick-up & Delivery – Collect parcels, groceries, food, or other goods from warehouse/restaurant/store and deliver to customers.
Route Management – Follow assigned routes using maps / GPS for timely delivery.
Customer Interaction – Collect payments (if COD), verify OTP/digital confirmation, and provide basic customer support.
Vehicle Handling – Ride a bike/scooter/cycle or sometimes use company-provided vans for deliveries.
Documentation – Update delivery status in mobile app (delivered, failed attempt, return).
Compliance – Ensure safety, traffic rules, and company policies are followed.
Basic smartphone handling (to use delivery apps).
Knowledge of local routes/areas.
Communication skills for interacting with customers.
Physical fitness for carrying packages.
Punctuality and reliability.
Mostly field work, outdoor.
Flexible shifts (morning/evening/night).
Often target-based (number of deliveries per day).
Minimum education: 8th / 10th pass (varies by company).
Age: usually 18+ years.
Two-wheeler (bike/scooter) + valid driving license (mandatory in most jobs).
Smartphone (Android/iOS) with internet.
PF, ESI, and medical insurance in bigger companies.
Performance bonuses / festival bonuses.
Weekly off or flexible scheduling.
Accident insurance coverage.
Mobile/fuel allowance.