Order Delivery
Pick up food orders from the store.
Deliver orders to customers within the promised time.
Ensure food is delivered in good condition.
Customer Service
Greet customers politely.
Handle basic customer questions or complaints.
Maintain a positive attitude.
Payment Handling
Collect cash payments (if applicable).
Verify online payment confirmation.
Return correct balance to customers.
Safety & Compliance
Follow traffic rules and safety guidelines.
Wear company uniform and maintain hygiene.
Keep delivery bag and vehicle clean.
Reporting
Update delivery status in the system/app.
Report issues to the store manager
Often companies provide training and internal promotions based on performance.
Uniform & Equipment Provided: Company-issued shirt, cap, delivery bag, etc.
Training: On-job training for customer service, route navigation, safety practices.
This job helps you build practical skills like:
Time management
Communication skills
Customer service experience
Road navigation and safety awareness
Some employers may offer:
Insurance coverage (accidental/medical)
Paid leaves
Employee welfare programs
These can vary by city, store policy, or employer.