Requirements Gathering & Analysis:
Collaborate with business stakeholders to understand their needs.
Document functional and technical requirements for IT systems.
System Design & Implementation Support:
Translate business requirements into system specifications.
Assist IT developers and technical teams in designing solutions.
Process Improvement:
Identify gaps in current processes and propose improvements.
Ensure business processes align with organizational goals and compliance standards.
Testing & Quality Assurance:
Participate in system testing, UAT (User Acceptance Testing), and issue resolution.
Validate that implemented solutions meet business requirements.
Documentation & Reporting:
Maintain detailed documentation of business processes, workflows, and system specifications.
Prepare reports and dashboards for stakeholders.
Stakeholder Communication:
Act as the liaison between business users and technical teams.
Facilitate meetings, workshops, and presentations to communicate system updates.
Health insurance and medical coverage
Provident Fund (PF) / Gratuity / Retirement plans
Paid time off, sick leave, and national holidays
Performance-based bonuses or incentives
Professional development opportunities, training, and certifications
Flexible or hybrid work options in many organizations