Monitor and manage daily business activities.
Ensure processes follow company policies and SOPs.
Identify inefficiencies and suggest improvements.
Track KPIs (Key Performance Indicators).
Prepare daily/weekly/monthly reports.
Analyze data to improve operational performance.
Work with sales, finance, HR, marketing, and support teams.
Ensure smooth communication across departments.
Support execution of company initiatives.
Optimize workflows.
Reduce operational costs.
Implement automation where possible.
Coordinate with vendors and partners.
Handle operational escalations.
Maintain service quality standards.
Clear progression to Operations Manager, Business Analyst, Strategy Manager, or Regional Head roles.
High demand role across multiple industries.
Improves analytical thinking and problem-solving skills.
Enhances knowledge of business processes and operations management.
Develops reporting and data analysis skills (Excel, dashboards, KPIs).
Work with departments like Sales, Finance, Marketing, HR, and Customer Support.
Gain a holistic understanding of how a company operates.
Applicable across industries:
E-commerce
IT & Startups
Manufacturing
Logistics
Banking & Finance
Healthcare
Involvement in decision-making processes.
Opportunity to contribute to cost optimization and growth strategies