Handle administrative and support tasks to ensure smooth daily operations of the bank/office.
Maintain data entry & records of customer transactions, loan files, account openings, KYC documentation, etc.
Support operations and processing teams in verifying, updating, and reconciling data.
Assist in preparing MIS reports, financial statements, and compliance documents.
Coordinate with front-office staff for resolving discrepancies or missing documents.
Ensure confidentiality and accuracy while handling sensitive financial and customer data.
Provide support for audit and compliance checks.
Education: Graduate in Commerce, Business Administration, or related fields (12th pass may be considered for junior roles).
Skills:
Good knowledge of MS Office (Excel, Word, Outlook)
Typing & data entry skills
Attention to detail & accuracy
Basic understanding of banking operations
Communication & coordination ability
Perform backend operational support like updating accounts, reconciliations, and reporting.
Work as the link between different departments to ensure documents and data flow properly.
Assist in record keeping, filing, and digital database management.
Support management by preparing operational summaries & compliance reports.
Stable career entry point in the banking/finance sector.
Opportunities for growth into operations executive, analyst, or officer roles.
Exposure to core banking processes and compliance work.
Employee benefits: Provident Fund (PF), ESI, health insurance, leave policies, performance bonuses (depending on company).