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Associate

Date Posted: Oct 11, 2025
Monthly: ₹ 16000 - ₹ 33000

Job Detail

  • location_on
    Location Bhopal, Madhya Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift: Rotating
  • analytics
    Career Level: Experienced Professional
  • group
    Positions: 30
  • calendar_view_day
    Experience: 1 Year
  • male
    Gender: No Preference
  • school
    Degree: Bachelors
  • calendar_month
    Apply Before: Nov 01, 2025

Job Description

Operational Support

 
Assist in daily operations related to logistics, supply, or partner/customer management.
 
Monitor order processing, deliveries, or partner engagement as assigned.
 
Ensure compliance with SOPs and internal guidelines.
 
2. Data Entry & Reporting
 
Maintain accurate records of operations, partners, or customer interactions.
 
Prepare basic reports and dashboards for managers or senior associates.
 
Track KPIs like delivery times, partner onboarding, or customer satisfaction metrics.
 
3. Customer / Partner Support
 
Respond to queries or escalations from partners, drivers, or customers.
 
Assist in resolving operational issues promptly.
 
Communicate updates effectively to relevant teams.
 
4. Process Improvement
 
Suggest improvements to streamline operations or enhance service quality.
 
Assist in implementing new processes or tools.
 
5. Collaboration
 
Work with cross-functional teams such as marketing, product, or finance as needed.
 
Support managers in executing campaigns, projects, or business initiatives.

Benefits

1. Health & Insurance

 
Medical Insurance: Coverage for hospitalization, sometimes including family members (varies by role).
 
Accidental Insurance / Personal Accident Cover: Especially for field staff (driver-partners, delivery staff, operations teams).
 
Health & Wellness Programs: Some roles may include wellness benefits or health check-ups.
 
2. Financial & Performance Benefits
 
Performance-Based Incentives / Bonuses: Linked to KPIs, delivery targets, partner acquisition, or revenue goals.
 
Salary Components: Some roles include travel allowances, mobile reimbursements, or fuel allowances (mainly for field operations).
 
ESOPs / Stock Options: For senior roles or certain full-time positions, stock ownership opportunities may exist.
 
Provident Fund (PF): Mandatory retirement benefits for full-time employees.
 
Gratuity: For employees completing the statutory tenure with the company

Company Overview

Bengaluru, Karnataka, India

🚚 Business Model & Services Porter operates a full-stack logistics platform offering: On-demand transportation: Services include mini-trucks, tempos, and two-wheelers for goods delivery. Enterprise solutions: Tailored logistics for bu... Read More

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