An Assistant Team Lead at Delhivery helps manage hub or delivery center operations, supervises field staff, and ensures parcels are delivered on time while maintaining service quality.
Role: Assistant Team Lead
Location: Multiple cities (Hub / Delivery Centers)
Department: Operations / Logistics / Supply Chain
Key Responsibilities
Supervise daily delivery operations and assign tasks to executives
Ensure timely pickups and last-mile deliveries
Monitor performance, resolve escalations, and maintain SLAs
Prepare daily MIS / Excel reports on productivity and delays
Assist the Team Lead in training and performance evaluation
Eligibility
Graduate / Diploma (preferred)
1–3 years of logistics or operations experience
Strong communication and leadership skills
Knowledge of Excel and basic computer systems
Provident Fund (PF), ESI, gratuity
Performance-based incentives
Overtime or shift allowance (where applicable)
Health / accidental insurance (role/location-based)
Career progression → Team Lead / Operations Manager
How it started & Evolution Initially, Delhivery began as SSN Logistics Ltd focusing on hyperlocal express delivery (flowers, food, etc.) in Gurgaon. Very soon, recognizing the potential of e-commerce in India, they shifted focus: by Aug... Read More