An Assistant Team Lead at Delhivery supervises daily delivery center operations, manages delivery executives, tracks shipments, and ensures customers receive their parcels on time.
Responsibilities:
Supervise delivery staff and allocate tasks
Ensure timely pickup and last-mile deliveries
Monitor parcel flow and resolve operational issues
Maintain productivity and service quality standards
Prepare daily MIS / Excel reports
Support senior leaders in training and performance reviews
Requirements:
Graduate / Diploma holder (preferred)
1–3 years of experience in logistics / operations
Good communication (English, Hindi, local language)
Team handling ability & basic computer skills
Team Management
Problem Solving & Decision Making
Time Management
MIS / Excel Reporting
Communication & Coordination
Logistics / Operations Knowledge
PF, ESI, and gratuity
Performance-based incentives
Overtime/shift allowance (in some locations)
Medical & accidental insurance
Career growth path to Team Lead / Operations Manager
How it started & Evolution Initially, Delhivery began as SSN Logistics Ltd focusing on hyperlocal express delivery (flowers, food, etc.) in Gurgaon. Very soon, recognizing the potential of e-commerce in India, they shifted focus: by Aug... Read More