“An Assistant Team Lead supervises delivery center operations, manages staff, and ensures timely shipments while supporting the Team Lead or Operations Manager.”
Role: Assistant Team Lead
Department: Operations / Logistics / Supply Chain
Location: Across India (Delivery Centers / Hubs)
Responsibilities:
Manage day-to-day delivery operations at the hub/center
Allocate work to delivery executives and track their performance
Ensure on-time pickup & delivery of shipments
Handle escalations and resolve operational issues
Prepare reports on daily productivity, delays, and compliance
Support the Team Lead in training and supervising new recruits
Requirements:
Graduation / Diploma (preferred)
1–3 years of experience in logistics / operations / team handling
Strong communication and leadership skills
Knowledge of MS Excel, MIS reporting, and tracking tools
Ability to work in a fast-paced environment
Team management & leadership
Problem-solving & decision-making
Time & resource management
Communication (English/Hindi/Local language)
MS Excel, reporting, data handling
Provident Fund (PF), ESI & Gratuity
Incentives based on performance/targets
Shift allowance or overtime (role/location-based)
Medical & accidental insurance (in some roles)
Career growth to Team Lead / Operations Manager
How it started & Evolution Initially, Delhivery began as SSN Logistics Ltd focusing on hyperlocal express delivery (flowers, food, etc.) in Gurgaon. Very soon, recognizing the potential of e-commerce in India, they shifted focus: by Aug... Read More